Note:  This material is offered for the convenience of users.  Official citation should be to, and quotation should be from, 67 Fordham Law Rev. (1999)


RECOMMENDATIONS OF THE CONFERENCE ON THE DELIVERY OF LEGAL SERVICES TO LOW-INCOME PERSONS (1)

Copyright Fordham Law Review, 1999, Used with Permission

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1751 (1999)
 

1. The recommendations are consecutively numbered for ease of reference. Citations to these recommendations elsewhere in this volume shall be as follows:
Recommendations of the Conference on the Delivery of Legal Services to Low-Income Persons, 67 Fordham L. Rev. 1751, Recommendation ___, at ___ (1999) [hereinafter
Recommendations].
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1784 (1999)
 
 

VI. REPRESENTATION BY PRIVATE LAWYERS

Preamble
As reflected in the Model Rules, each lawyer has a special responsi-bility to provide legal services to low-income individuals and to pro-vide
disadvantaged persons with access to justice. (Footnote 20) A critical part of the delivery system of legal services to low-income persons are private
practitioners, including pro bono lawyers, private practitioners who deliver services to low-income individuals for a fee or a reduced fee,
and pre-paid legal service organizations. Any efforts to better serve civil legal needs of low-income individuals require a better under-standing
of how private practitioners serve low-income individuals and the types of service they provide, and better coordination among
legal service providers and private practitioners. In addition, state planning efforts should address pro bono and private practitioners as
components of any future delivery system and how private practition-ers can be better supported through training and other support.
In regard to pro bono activities, while significant contributions are currently made by the private bar, it is clear that many lawyers still fall
far short of the aspirational goals set forth in Model Rule 6.1, that

20. Model Rules of Professional Conduct Rule 6.1 (1998).
 
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1785 (1999)

many states have not adopted Model Rule 6.1, and that there is still significant opposition among the private bar to any efforts to imple-ment
either mandatory pro bono or mandatory reporting of pro bono activity. All reasonable efforts should be taken to increase the com-mitment
of pro bono lawyers. It is also evident that new information technologies may provide effective means to address and overcome
obstacles to increased pro bono contributions.
 

A. Increasing Pro Bono Commitment

Background: Model Rule 6.1(Footnote  21) has provided aspirational goals for private practitioners to provide legal services to low-income individuals
and communities. It represents a significant improvement over previous ethical rules. It has, unfortunately, only been adopted by a
limited number of states around the country.

85. The states should adopt Model Rule 6.1. The ABA and other bar organizations should serve as a resource for these state
efforts.

B. Creating Other Incentives for Increasing Pro Bono

Background: Experience shows that there are important steps that can be taken to increase the amount of pro bono work contributed by
private practitioners.

86. All segments of the bar (law firms, bar associations, law schools, courts, in-house legal departments, government agen-cies,

etc.) should take steps to create incentives and minimize disincentives to performing pro bono work, e. g., treating pro
bono hours in the same manner as billable hours for the pur-poses of compensation and advancement, free CLE courses
for pro bono attorneys, awards and recognition, reduced dues for active attorneys, "challenges" such as the Law Firm Pro
Bono Challenge, etc.

C. Evaluating PAI Initiatives

Background: Since 1981, LSC-funded programs have been required to allocate 12.5% of their funds for private attorney involvement
(" PAI"). (Footnote 22) There are differing views regarding the effectiveness of PAI programs. On one hand, there is a recognition that the PAI re-quirement
has contributed to a number of important developments, including improved relationships between the legal services commu-nity
and private practitioners, enhanced support for legal services by the organized bar, and a significant increase in the number of private
practitioners contributing services to low-income individuals and

21. Id.

22. See 45 C. F. R. § 1614.2 (1998). 35
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1786 (1999)

groups. On the other hand, others have expressed concerns that PAI resources are either being underutilized or could be redirected in ways
that would serve more clients. No comprehensive study of the effec-tiveness of the PAI requirement has been conducted since 1982.
87. A comprehensive study should be undertaken to assess PAI programs including, among other things, identifying and repli-cating
the best practices (in both LSC-and non-LSC-funded programs) and evaluating possible changes to the PAI regula-tions
and structure that would make this program more effec-tive. Any study should look at both the numbers of cases
placed with and closed by private practitioners and the intangi-ble benefits of PAI programs that relate to increase in bar sup-port
for legal services, building relationships between legal service advocates and private practitioners, etc.
 

D. Increasing Private Practitioner Financial Support for Legal Services

Background: Access to justice is the responsibility of every lawyer. While the private bar is making substantial contributions through indi-vidual
and firm donations and through bar leadership in legislative and other initiatives to obtain more funding, more can be done. More
information is needed to assess fully whether private practitioners are providing appropriate financial support for legal services for low-in-come
individuals and communities and to explore strategies for ob-taining increased financial support for legal services through the
support and activities of private practitioners.
88. A study should be undertaken regarding contributions to and support of legal services, taking into account: (1) lawyer and

law firm giving patterns, (2) law firm size, (3) pro bono partici-pation, and (4) comparisons over time and with other corpo-rate
and business sectors. Potentially valuable sources of information for these studies include data compiled by various
state IOLTA funds and other state organizations and fundrais-ing efforts. The goal of these studies will be the development
of strategies for increasing financial support from private prac-titioners for the legal service community.
 

E. Technology

Background: Emerging information technology offers many oppor-tunities to increase collaboration among the various parts of the legal

community, including private practitioners. For example, matching clients with lawyers and providing private practitioners with ready ac-cess
to work product and training materials via the World Wide Web might lower the barriers to providing services to low-income clients
and communities.
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1787 (1999)

89. Encourage the use of technology (websites, teleconferencing, etc.) to build bridges between private practitioners and legal
services oganizations and other public interest law groups.

90. In any project involving the use of technology, programs should pay particular attention to using the technology to bet-ter
support private practitioners who are practicing in low-in-come communities.
 

F. Competence

Background: In order to meet the demand for legal services, pri-vate practitioner involvement should be significantly increased. In or-der

to do so, and to ensure that services provided meet the requirements of Model Rule 1.1, (Footnote 23) private practitioners (especially
those who do not routinely practice in low-income communities) must have the requisite knowledge and skill to provide competent legal
services to low-income individuals and communities.
91. Lawyers and law firms, in accepting pro bono matters, should take steps to ensure that they have the knowledge and exper-tise

necessary for the representation.
92. Programs that seek to involve private practitioners (including bar associations and legal services organizations) should en-sure

that support and training resources are made available. These resources include formal training programs, practice
manuals, access to mentors, and the use of technology.
93. Model Rule 1.1 reflects a traditional, "full service" model of representation. There should be further study and analysis to

determine whether Rule 1.1 inhibits or deters private attorney participation in alternative delivery methods such as unbun-dled
services, brief advice, hotlines, or assisted pro se representation.
 

G. Attorney-Client Relationship

Background: In many pro bono cases, the relationship between the referring organization (a legal services volunteer lawyer program
(" VLP"), public interest law group, or bar association VLP), the pro bono lawyer and the client are not well defined. This lack of clarity
can give rise to ethical and professional issues in a variety of areas. The typical referral process involves three stages: (1) intake, (2)
placement (referral), and (3) post-referral support and follow-up by the referring organization. There is the potential for substantial ambi-guity
at each of these stages regarding the nature of the relationship among these parties. For example, does the client intake process cre-ate
an attorney-client relationship between the referring organization

23. Model Rules of Professional Conduct Rule 1.1 (requiring lawyers to provide "competent" service). 37

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1788 (1999)

and the client? Once the case is referred, does the referring organiza-tion have or continue to have a relationship with the client? If the
referring organization provides support and follow-up, what are the implications for the relationship under the ethics rules?

As can be seen from these examples, these issues can be extremely fact-specific, and it is difficult to set forth any general rules. Possible
questions include:

(1) When does an attorney-client relationship begin?
(2) What is the definition of a "firm" in the pro bono context?
(3) What duty of confidentiality should apply in a pro bono context?
(4) Under what circumstances can a volunteer lawyer "give back" a
case that they have taken?

94. Further study of these complex issues (especially determina-tion of when the attorney-client relationship attaches, and how
organizations can structure guidelines to protect themselves, the clients, and the private practitioners) is sorely needed.

95. An organization should have an internally-consistent policy on these subjects that should be made clear to both the client and
the private practitioner.

96. The Model Rules governing conflicts cannot reasonably be in-terpreted to treat legal services programs and private lawyers
working together as a single "firm." States should conform to this interpretation to avoid creating an unnecessary barrier to
private attorney involvement in pro bono matters.

97. The rules governing termination of representation of a client are clearly set forth in the Model Rules. In addition, a private
firm should have the same obligation to continue representing a client after the attorney dealing with that client leaves, regardless
of whether the client in question is a paying client or a pro bono client.
 

H. Positional Conflicts

Background: Positional conflicts may occur when a lawyer or law firm's advocacy of a legal argument on behalf of one client is directly
contrary to or has a detrimental impact upon the position advanced by that lawyer or law firm on behalf of a second client in an unrelated
case or matter. Under the Model Rules, there are only a very limited range of situations in which such a positional conflict would be ethi-cally
impermissible. 24 There is a concern, however, that in practice an overly broad definition of positional conflicts unduly limits pro bono
resources available to address complex litigation, policy advocacy, and major transactional matters.
98. Promote education on all aspects of positional conflicts under the ethics rules. Law firms and the legal services community

24. See id. Rule 1.7.
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1789 (1999)
 

(broadly defined) need to be educated about what is permitted under the rules.

99. Plan and implement a process whereby the legal services community (broadly defined) and law firms can enter into a
dialogue about this issue, including discussions about how private firms actually deal with positional conflicts (for both
paying and non-paying clients), what policies and procedures have been developed, identify the areas of greatest need that
may raise questions about positional conflicts, and explore ways to minimize any barriers.

100. Firms should attempt to treat positional conflicts in the same manner whether they involve paying or pro bono clients.
They should also consider obtaining consent and waivers when they have positional conflicts with a pro bono case.

101. Consider supplementing the existing Model Rules by adding the language of the old Model Code EC 8-1, which suggested
that lawyers should seek reform "without regard to the gen-eral interests or desires of clients or former clients," and
urged lawyers to "seek just laws regardless of positions that might have been previously taken when representing clients."

102. Study how private lawyers in small or rural communities han-dle positional conflicts.
 

I. Private Practitioners Representing Low-Income People Outside an Organized Program on a Pro Bono or Compensated Basis

Background: The ABA Comprehensive Legal Needs Study found that approximately 21% of low-income people with a legal need re-ceived
some service from an attorney. (Footnote 25) Of that number, approxi-mately two-thirds received such service from a private attorney. (Footnote 26) While some of these attorneys participate in organized pro bono or Judicare programs, most (80% or more) do not. (Footnote 27) While little is
known about the nature of the representation provided by these attor-neys, this segment of the legal profession could be better integrated
into any system of delivering legal services to the poor.

103. Further study is needed in the following areas: (a) The nature of the representation provided by these attor-neys
to low-income clients, including the subject areas in which services are being provided, the scope of represen-tation,
the range of fee arrangements, incentives to in-crease participation, etc.

25. Comprehensive Legal Needs Study, supra note 3, at 52 tbl. 5-8.

26. See id. at 52-53 tbls. 5-8 to -9.

27. Cf. Robert J. Rhody, Comparing Legal Services to the Poor in the United States with Other Western Countries: Some Preliminary Lessons, 5 Md. J. Contemp.
Legal Issues 223, 241-42 (1994) (estimating that "over fifteen percent" of the licensed bar provides pro bono services to the poor in the United States).
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1790 (1999)

(b) The quality of services provided by these attorneys to low-income clients.
(c) Incentives for increasing the delivery of legal service by private attorneys to poor people, including the expansion
of court-awarded fees to include the most commonly oc-curring legal needs (matrimonial, landlord-tenant, etc.).
(d) Despite confirmation in several studies, the finding that most poor people with an attorney have a private attor-ney
is not widely accepted. Additional studies may help gain wider acceptance of this fact. Further, studies in
smaller geographic areasÐ especially urban ghettos and very rural areasÐ need to be conducted to determine if
results from national and state studies can be applied to sub-state planning and delivery areas.
(e) Legal services programs, the organized bar, and law schools may wish to study whether providing training and
support to these attorneys would produce more effective services.
(f) The role of this group needs to be taken into account in the planning for, and the development of, any compre-hensive
delivery system. (g) Use of electronic communications, especially the web and
emerging telecommunications technology, to support pri-vate attorneys is very promising. Developers of elec-tronic
support for legal services attorneys should take the needs of these private attorneys into account.

J. Demographics
Background: The legal profession faces an impending demographic transformation. The number of older lawyers will increase dramati-cally

while the number of younger lawyers will remain relatively un-changed. The increasing portion of legal services produced by firms
servicing businesses and other organizations and the tendency of those firms to phase out senior lawyers suggest that there will be a vast pool
of talented and experienced lawyers who might be enlisted in the legal services/ public interest sector. This could involve not only a major
increase in lawyers, but also the infusion of new expertise and sub-stantive skills, and the importation of new legal technologies. To util-ize
this new resource most effectively, it is important to begin to develop the relevant knowledge and organizational base.

104. Develop reliable demographic projections.

105. Study the experience of legal services providers in utilizing older (late career) attorneys. What are the problems and
benefits?

106. Survey the late career expectations and plans of lawyers, in-cluding their public service motivations and financial needs.
 

RECOMMENDATIONS                                                                                    67  FORDHAM LAW REVIEW  1791 (1999)
 

107. Convene a planning group to devise appropriate strategies for utilizing this new resource.

Return to Fordham Recommendations Table of Contents

Return to Legal Ethics Resources Page

Return to Resources Page

Return to Zorza Associates Home Page