Note:  This material is offered for the convenience of users.  Official citation should be to, and quotation should be from, 67 Fordham Law Rev. (1999)
 

RECOMMENDATIONS OF THE CONFERENCE ON THE DELIVERY OF LEGAL SERVICES TO

LOW-INCOME PERSONS (1)

Copyright Fordham Law Review, 1999, Used with Permission

RECOMMENDATIONS                                                                                   67  FORDHAM LAW REVIEW  1751 (1999)
 

1. The recommendations are consecutively numbered for ease of reference. Citations to these recommendations elsewhere in this volume shall be as follows:
Recommendations of the Conference on the Delivery of Legal Services to Low-Income Persons, 67 Fordham L. Rev. 1751, Recommendation ___, at ___ (1999) [hereinafter
Recommendations].
 
 

RECOMMENDATIONS                                                                                   67  FORDHAM LAW REVIEW  1778 (1999)

IV. CLIENT/ MATTER/ CASE SELECTION

A. Delivery Systems
65. A delivery system of legal services for low-income persons in-cludes all available legal resources for low-income clients in
that community. The system should ensure delivery of a full range of services including the following: class, group, and in-dividual
representation; legislative and administrative advo-cacy at the state and local level; and counseling, advice, and
community education. A delivery system that only provides advice and brief legal services cannot meet this goal.

66. Programs should collaborate with each other on the use, avail-ability, and allocation of resources and make efforts to in-crease
available resources to ensure a delivery system offering a full range of services. The resulting delivery system should
reflect and have the capacity to respond to local priorities and input on the community level.

67. Programs should encourage experimentation with different de-livery techniques, including centralized intake and other inno-vative
methods.
 

RECOMMENDATIONS                                                                                   67  FORDHAM LAW REVIEW  1779 (1999)

B. Program Priorities
68. Programs have an affirmative obligation to reach out to under-served groups. Program intake systems should be structured
to overcome barriers created by geography, language, culture, physical and mental disabilities, and employment or family
obligations.

69. Programs should clearly identify their goals and set priorities. Programs should publicly disclose their goals and priorities.
All criteria for selecting cases, including any grounds for ex-ceptions to general principles, should also be made public.

70. Programs have an affirmative responsibility to set goals and priorities through a process of consultation with the client
community and to periodically reassess the decisions made.

(a) Programs have an affirmative responsibility to ensure that the process of consultation is meaningful and effective.
(b) Meaningful consultation requires an ongoing dialogue with the community through many information sources in-cluding
both formal and informal community interaction. Advisory boards and surveys should not be the principal
means of obtaining community input.
(c) In order to receive meaningful input from the community, programs must collect and disseminate information that
would help community members to understand and evalu-ate the program's goals, priorities, and effectiveness.

71. Program goals must include efforts to make institutions (such as government benefit departments, schools, hospitals, and fi-nancial
and other private institutions) that are important to the client community more responsive to its needs.

72. Programs should give serious consideration to the goal of as-sisting institutions and community groups in promoting activi-ties
that increase economic stability and growth in the communities that they serve.

73. Because priorities are set by the board, programs should have broad discretion to determine the composition of their boards
in order to reflect the needs and resources of the community.

(a) Legal Services Corporation requirements concerning the composition of Boards are unduly restrictive. (Footnote 19)
(b) Further study of the composition and role of boards is needed.

74. In order to better meet the needs of low income individuals, consideration should be given to raising LSC mandated in-come
guidelines. Non-LSC programs should also consider

19. There was some dissent to this subpart.
 
 
 

RECOMMENDATIONS                                                                                   67  FORDHAM LAW REVIEW  1780 (1999)

whether their income guidelines unduly hamper their ability to represent low income individuals in need of legal services.

75. Programs should not seek or accept funding that requires the diversion of ongoing resources from legitimate program
priorities.
 

C. Client and Matter Selection

76. In situations where the program does not have sufficient re-sources to provide services to all eligible clients, programs
should consider the following factors in selecting cases. The relative importance of each of these factors may vary depend-ing
on the overall objectives of the program:

(a) the importance of the interests at stake: Ordinarily, this
reflects the level of pain, discomfort, or harm associated with the legal matter;
(b) the degree to which the use of the program's resources will make a difference in the outcome desired by the individual
client: The application of this concept would result in a lower preference for representing clients who would be
successful even without representation as well as who would most likely not be successful regardless of represen-tation.
The concept of "legal success" is broader than merely whether the case is won or lost;
(c) whether a case offers a long term benefit rather than merely short term relief;
(d) whether there is a collective benefit to the community; (e) the commitment of program resources required;
(f) any alternative resources that may be available, including other legal and social services programs;
(g) the degree of emergency: While it is appropriate to con-sider the urgency of the situation, programs should resist
putting all resources into responding to emergency cases to the exclusion of other cases that may provide long term
solutions and collective benefits to the community; and (h) whether the case has been referred from a community-based
organization when cooperation with such organiza-tion is part of the program's goals and priorities.

77. Case acceptance should not be influenced by the attorney's personal judgment of the moral worth of the client or the un-popularity
of the issue.

The Working Group on Client/ Matter/ Case Selection did not agree on the weight to give attorney preference and the need for profes-sional
development. Views varied from treating this as a positive fac-tor, an impermissible factor, or a tie-breaking factor among competing
and important matters.

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